Why Soft Skills Matter?
Making Sure Your Hard Skills Shine
To get, and keep, a job you typically need a repertoire of technical skills. Dentists need to know how to fill cavities. Secretaries need to type 100+ words per minute. Accountants need to be certified.
Beyond the technical skills, though, which dentist do you go to? The one who is pleasant and takes time to answer your questions; or the one who treats you like a number in a long line of numbered mouths?
Which secretary do you retain when times are lean? The one whose attitude is positive and upbeat, and who is always willing to help; or the one who is inflexible and has a hard time admitting mistakes?
In these situations, and all the others like them, it's the soft skills that matter.
While your technical skills may get your foot in the door, your people skills are what open most of the doors to come. Your work ethic, your attitude, your communication skills, your emotional intelligence and a whole host of other personal attributes are the soft skills that are crucial for career success.
With these soft skills you can excel as a leader. Problem solving, delegating, motivating, and team building are all much easier if you have good soft skills. Knowing how to get along with people – and displaying a positive attitude – are crucial for success.
Learn how to: Develop your teams to maximize their strengths and enhance productivity; Optimize organization and work design for success in service delivery teams; Motivate your team with effective performance measurement; Integrate your role as a leader into your management style; Leverage the complementary skills and styles of your team; Eliminate barriers and chokepoints that block teamwork; Apply a diverse and multilevel approach to minimize communication breakdowns.
Course: 031 Type: Workshop Duration: 2 Days
Are you confident all the time? Do you sell yourself effectively? If not, this workshop will the core skills to present effectively in any given situation as this is a must for the 21st Century manager.
Course: 021 Type: Workshop Duration: 2 Days
In order to adapt to new changes, “the need for innovation in organizations has resulted in a new focus on the role of leaders in shaping the nature and success of creative efforts.” Without innovation leadership, organizations are likely to struggle. This new call for innovation represents the shift from the 20th century, traditional view of organizational practices, which discouraged employee innovative behaviors, to the 21st-century view of valuing innovative thinking as a “potentially powerful influence on organizational performance”.
Course: 030 Type: Workshop Duration: 2 Days
Maximise your negotiation power – secure win – win outcomes
Course: 022 Type: Workshop Duration: 3 Days
Coaching employees to achieve their potential ultimately leads to an improve bottom line and a harmonious relationship across board.
Course: 015 Type: Workshop Duration: 2 Days