IT Service Management is the discipline of managing and controlling information technology systems. Different process framework in IT services is initiated towards effective service management. There are various certification programs that support different process framework of IT services, ITIL Certification being the most demanded one.
1st Image offers IT Service Management training courses for different certification programs including the most popular ITIL® Certification.
ITIL® 2011 Foundation Certification is an entry-level qualification that demonstrates a professional's general awareness on the key elements, concepts and terminologies used in the ITIL Service Lifecycle. Simplilearn offers ITIL® training through a blended model that includes ITIL® Foundation online and ITIL® Foundation certification classroom training along with APMG accredited courseware.
ITIL® Intermediate Certification is a modular structure that includes ITIL® Service Lifecycle modules and ITIL® Capability modules. ITIL® Intermediate Service Strategy is one of the ITIL® Service Lifecycle modules. ITIL® Intermediate Service Strategy certification establishes one's ability to effectively perform planning for design, development and implementation of Service Management. Our ITIL® Intermediate SS training program includes ITIL® training coupled with sample ITIL® tests for practice. Professionals attain 3 credits after qualifying the ITIL® Intermediate SS Exam.
ITIL® Intermediate Service Transition is an ITIL® Service Lifecycle module. ITIL® Intermediate Service Transition Certification showcases one's ability to build and deploy IT services as per the plan ensuring coordination throughout all processes. Simplilearn’s ITIL® Intermediate ST certification training program is an optimum mix of online and classroom ITIL® training. By qualifying the ITIL® Intermediate ST exam, professionals can attain 3 credits.
ITIL® Intermediate Service Design is an ITIL® Intermediate Service Lifecycle module. ITIL® Intermediate SD Certification demonstrates a candidate's ability to build and deploy IT services as per the ITIL® processes. Simplilearn offers intensive ITIL® Intermediate SD Classroom and Online training programs. Professionals gain 3 credits after successfully clearing the ITIL® Intermediate SD exam.
ITIL® Intermediate Service Operation is one of the ITIL® Intermediate Service Lifecycle modules. ITIL Intermediate Service Operation Certification establishes a candidate's ability to enable responsive, stable and repeatable IT Service delivery. Our ITIL® Intermediate SO certification training program includes both online ITIL® Intermediate SO training and ITIL® Intermediate Service Operation classroom training. Attain 3 credits towards reaching ITIL® Expert level by qualifying the ITIL® Intermediate SO exam.